Shipping policy

Shipping Policy

Last Updated: June 19, 2026

Welcome to Pride American Electronics. We are committed to delivering your orders quickly and securely. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

  • United States: 3–10 business days
  • Canada: 7–15 business days
  • United Kingdom: 7–15 business days
  • Europe: 7–20 business days
  • Australia & New Zealand: 7–20 business days
  • International Orders: 10–30 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other factors beyond our control.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on the destination and shipping method selected.

We may occasionally offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take 24–48 hours to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer.

Pride American Electronics is not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the package is returned to us, additional shipping charges may apply to reship the order.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.

Please include:

  • Your order number
  • Photos of any damage (if applicable)
  • A description of the issue

We will work with the shipping carrier to resolve the matter as quickly as possible.

Delayed Shipments

While we strive to meet all delivery estimates, we are not responsible for delays caused by:

  • Weather conditions
  • Customs inspections
  • Carrier disruptions
  • Natural disasters
  • Other unforeseen circumstances

Contact Us

If you have any questions regarding shipping, please contact us:

Pride American Electronics
Email: support@prideamericanelectronics.com
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM

Thank you for shopping with Pride American Electronics. We appreciate your business and look forward to serving you.